Cleveland Business Connects

For immediate release (October 6, 2017) Media Contact: Judy Abelman Email: Phone: 440.725.8861...

Over the long haul, congeniality wins

By Colleen Harding

Can you be ethical and successful in the corporate arena today?

I believe that you can, although it is an interesting question to ponder. Can you be kind and generous without someone taking advantage of you? Can you make good choices and think of others while still being competitive? Do you have to be cutthroat and ruthless to get ahead in the world?

If you connect with any kind of media source today, you will see some interesting behavior. I am not sure if being brazen is necessarily a polite characteristic; however, there should be a happy medium. At times, being bold can have its advantages. It’s when it crosses over into rude that bold can be offensive.

We all know people who are philanthropic and generous to charities and organizations that give back. We also know “good people” in the corporate world. These individuals seem to be more content. They seem to be able to handle crisis and tragedy with a bit more control. There is something about them that is genuine and admirable.

Being polite and successful can take a bit more effort at times. We may naturally want to take care of ourselves. When you look at the big picture, courteous choices and decisions always seem to work out better long term. Individuals who behave badly may win some battles, but rarely do they win wars. Bad behavior always seems to backfire somehow in the end, and it catches up with us.

It is a moral and an ethical choice. Regardless of the environment, bad behavior is always bad manners.

Colleen Harding is a protocol coach and the founder of the Cleveland School of Etiquette and Corporate Protocol. She can be reached at (216) 970-5889 and


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